When you order something, we need your information to ensure that we can deliver your order. However, we always treat your personal information with care. We take care of them and make sure they are safe. Here we want to inform you about what we do with your personal information and what we need it for. If you have any questions after reading our privacy statement, please contact our customer service.

This privacy statement may change from time to time when new developments give rise to this. You can find the current privacy statement at beautystyles.co.uk. We recommend that you read this privacy statement regularly so that you are aware of any changes. You always see the date of last change. This privacy statement was last modified on March 25, 2020.

 Contents:

Who is responsible for the processing of my personal data?

When does this privacy policy apply?

What is personal information?

Who do we process personal information from and how do we obtain this information?

Which of your data do we process, what do we use it for and how long is it stored?

Who is your information passed on to?

How do we handle the information from our private and business partners? Where do we store your information?

How is your information protected?

How do we handle children's tasks?

What rights do you have regarding your information?

Who is responsible for the processing of my personal data?

Who is responsible for the processing of my personal data?

JADANS is responsible for the personal data for this privacy statement.

When does this privacy policy apply?  

This privacy statement applies to all personal information that 

JADANS processes from all individuals who have ever interacted with

JADANS , e.g. our visitors, customers and business contacts, on all

JADANS domains.

What is personal information?

Personal information is all information that can be traced back to you as a person. Think of name, phone number, address or email address. But also information such as your IP address or your customer number on beautystyles.de is personal information. And other information that is unique to you, e.g. your order history at JADANS or your surfing habits.

SMS marketing

By subscribing to SMS from JADANS , you agree to receive automatic marketing messages from us about our products and services on the telephone number you provided when you registered, and that the messages can be sent via an automatic telephone system or other technology. The message goes again. Consent is not a condition of the purchase. Messaging and data costs may apply. Reply with STOP, CLOSE, CANCEL, CLOSE or CLOSE to end the subscription and HELP for customer service. You may receive a new text message confirming the decision to unsubscribe. You understand and agree that attempts to abstain other than using the above termination commands are not an appropriate way to abstain.

Which of your data do we process, what do we use it for and how long is it stored?

Information to process your order

When you order something, we need some information from you to be able to deliver your order and keep you informed about your order. We also need this information for any return or repair.

For this purpose, we collect name, e-mail address, delivery address, payment information and telephone number.

The information is necessary to process the agreement you have entered into with us (or one of our sales partners). By law, we must store information about your order for 7 years.

Information in your account

We store the following information in your personal account: Your name, address (es) (delivery and residential / branch address), telephone number, e-mail address, date of birth (if specified), payment information, gift card and gift card.

We also store your order history in your account, including delivery options you have selected, including digital products and subscriptions you have purchased.

Our customer promise is to make our customers' lives easier and more fun. Therefore, we will keep the information in your account as long as you are an active customer with us. If you have not logged in to us in 7 years, we will delete all your information. You can request that your data be deleted from your account at any time.

Information on how

you contact customer service You can contact customer service around the clock. You can call us, send emails, chat with us or send a message via social media such as Facebook and Instagram. We use the information stored in your account to contact you when you send us a question or complaint.

We can help you faster next time by storing your information. We will therefore keep an overview of customer interactions with us and our channel partners as long as you are an active customer with us.

A telephone conversation can be recorded for training and analysis purposes. We have a legitimate interest in using these interactions to improve our services. We hold the conversation for a month.

If you send us a private message via Instagram or Facebook, we will store the messages for a maximum of 6 months, or less if you delete the message earlier.

Data for an optimal shopping experience

First and foremost, we make sure that our website or app works properly so that you can shop optimally. When you visit JADANS , we therefore collect your IP address, information about your browser, language settings and information about operating system settings for the computer or mobile device you use to visit us.

We also make sure that JADANS is as relevant as possible by adapting our store to your personal preferences. To do this, we record your search, your clicks and your buying behavior on JADANS . We use this information to identify generic customer patterns so that we can target them individually. It's not about knowing anything about individual customers. Our customer promise is to make our customers' lives easier and more fun. Therefore, we keep this information as long as you are an active customer with us. If you have not logged in to us in 7 years, we will delete all your information. To learn more and change your settings, visit your account.

Improve your shopping experience through general information and sales statistics

When you look at an item in JADANS , you also see other items that we recommend (for example under the heading "Show again" or "Others that are also shown"). The recommendations are based on the article or category you are looking at. We know from statistics that the customers who bought this product were also interested in the other products. The recommendations are not personal: Everyone who looks at the object will see the same recommendations. When you search for a specific duvet cover, everyone sees the same similar duvet cover or tension sheet. Or we will show you what other users have searched for based on your search. This way of improving the shopping experience can also be observed in stores. For example, similar or related objects are usually displayed together.

Personalization based on your account information and your search, surf and purchase history at JADANS :

If we know who you are (you see your name at the top of the website) we can make the store even more personal for you. Just like in your favorite store. The store assistant knows you and can give you good recommendations based on your previous purchases and interests.

Just like the store employee, we also give recommendations. We look at what you have previously searched for or bought from us, what is on your wish list and what interests you showed when you looked at certain items in our store. So the book you just bought is not included as a reading recommendation. We do this based on your browsing, searching and buying behavior. We look back on a maximum of two years. We collect this information using cookie technology, your IP address and the unique number associated with the mobile device you use to surf the Internet.

However, we do not use this information to offer you different prices than other customers when you visit JADANS . We may have adjusted the prices of some products on your next visit, and prices may vary between the Netherlands and Belgium.

We have an interest in using this personalization, namely to make your life easier and our store better. You will find what you are looking for faster and avoid being disturbed by articles and categories that are not relevant to you. If you do not like personal recommendations, you can disable them in your account.

Selected settings

There are several places you can tell about your desires. For example, you can ask for information about something or write things down on your wish list. You can also pre-register for a new version of a game, for example. You can disable these settings at any time.

Information for marketing

Personal advertising

We, our advertising networks and media agencies can show you ads on JADANS and other websites This is done based on your previous visits to our websites and third party websites. Your browsing, searching, and buying behaviors are recorded using cookie technology, your IP address, and the ad number associated with the device you use to surf. We only do this if you have given us permission to set cookies. Cookies have a limited storage time, with the length varying for each cookie.

Information from customer surveys

We are constantly working to improve our services to better meet our customers' needs. Therefore, we may use your information (customer number and email address) to invite you to participate in a customer or market survey without any obligation to you. We may also have third parties conduct these investigations. In this way, you help our store to become even better. It is completely voluntary to participate in a customer or market survey. You decide whether you want to participate in the survey. How long your data is stored in connection with results from customer or market research varies from survey to survey. We will delete all information that can be traced to you as soon as the survey is completed.

Data for reviews and questions and answers

We love reviews. So do our customers. Because reviews will help you find what you are looking for. When writing a review, you decide for yourself whether your personal information or name should be visible to other visitors. You can also use an alias. You can also indicate if you want us to contact you regarding your review. We only publish reviews with your consent. Because reviews are valuable to customers for a long time, we will keep a review until you ask us to remove it or until we remove the review in accordance with the terms of the review.

Information for competitions and promotions

If you are participating in a promotion or contest, we will ask you for information such as name, address and / or email address. We need this information to be able to complete the campaign and announce the winner / winners. We collect this information with your consent. If you agree, we may also use the information you provide to us during a campaign or contest for other purposes. You can read exactly what we use your information for and how long we store it for the current competition or promotion.

To combat computer security scams

and fraud is something no one can trust, not even us. Therefore, we use personal information (including IP addresses and searches, browsing and purchasing behavior) to investigate, prevent and take action against unauthorized access and fraud. We may also use external service providers to do this.

Postpay

If you buy items you do not want to pay directly, we can check your credit rating. We can use external agencies for this purpose.

Social Media

If you use social media like Facebook, you can use the "Like" and "Share" buttons on JADANS to share articles that you think are fun, useful or useful with your friends on your social media account. JADANS does not have access to your social media account. We encourage you to read the privacy policy of the social media you have an account with, so that you know how your information is used and how you can adjust your settings.

The government

Sometimes we have to give personal information to the authorities. This can be especially the case if some public agencies need this information to be able to perform their tasks, e.g. the tax authority. The police or judicial authorities may also need certain information in the event of fraud or abuse. Finally, some supervisory authorities may have access to personal data as part of an investigation.

Where do we store your information?

We store your data within the European Economic Area ("EEA"). However, some of the information we collect may be transferred to or stored in a place outside the EEA, for example because one of our third-party suppliers is there. In this case, we will make sure that this is done in a safe and legal way.

How is your information protected?

JADANS takes many steps to protect your personal information. Both organizationally and technically. We have a group of internal specialists who work daily to secure our systems and look for vulnerabilities. Through strict access control, we ensure that your personal information is only available to employees who need it.

In addition, JADANS regularly receives its safety checks from external experts. Do we provide your information to third parties? We then require that this person process your information as carefully as we do. If you do not believe this is the case, please let us know via our customer service.

How do we handle children's tasks?

Our service is not aimed at children. This means that customers under the age of 18 can only use JADANS with the express consent of a parent or guardian.

What rights do you have regarding your information?

Right to information

You have the right to understandable and transparent information about how we handle your personal information and what rights you may exercise in this context. In this privacy statement, we have therefore explained in detail what information we collect from you and how we handle your information.

Right to information

You have the right to request information about your information that we have stored at any time. You can request this in your account. We will process your request within 30 days.

Right to correction

You have the right to have your personal information corrected if it is incorrect or outdated and / or supplemented if it is incomplete. You can do this around the clock in your account.

Right to protest

You have the right to protest against the processing of your information if you do not accept how we process your personal information. This right applies to information that we use for direct marketing. For example, you can request that we stop using your information for personal recommendations on the website. You can arrange this yourself in your account. In addition, this right also applies to other information that we use based on our legitimate interests. For example, you can indicate that we forget and continue to forget information about your browsing and searching behavior. You can also manage this yourself in your account. We will process your request within 30 days.

Right to data portability

You have the right to receive the information you have provided to us in accordance with the agreements you have with us in a machine-readable format so that you can store this information in a database owned by you or another party. This includes name, address, city and order history. We offer you the opportunity to download this information in machine-readable format to your account.

Right to limitation

You have the right to request that we limit the processing of your information. This means that we may store your information but not use it. This right arises in several cases. If you think this is the case, please contact us via customer service.

Right to be forgotten / deletion of account

You have the right to request that we delete all information about you. If you request that your account be deleted, we will delete your personal information, with the exception of information that we must or may retain by law. We give you the opportunity to make a request to your account.